Returns & Exchanges
At Mont Marte, we want you to be completely satisfied with your purchase. If your items are damaged, faulty, or not what you expected, you can return them within 30 days of receipt for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our customer support team with your order number and details of the items you wish to return to receive a Return Authorization number.
- 2.Package Your Items
Ensure the products are in their original, unused condition and securely packed in their original packaging to prevent damage during transit.
- 3.Ship the Parcel
Affix the provided return label to your package and drop it off at your nearest authorized postal service or courier collection point.
- 4.Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund or dispatch your exchange items within 5-7 business days.
