Frequently Asked Questions
Everything you need to know about shopping with Mont Marte
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number and a link to monitor your shipment's progress in real-time.
What is your return policy?
We offer a 30-day return policy for most items. Products must be returned in their original, unused condition and packaging to be eligible for a full refund or exchange.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated automatically at the checkout stage.
Are your products covered by a warranty?
All Mont Marte products come with a standard 12-month manufacturer's warranty against defects in materials and workmanship to ensure you receive the highest quality goods.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. If you need to make changes, please contact our support team within 1 hour of placement, and we will do our best to assist you.